Commuters using the Long Island Rail Road know what it means to be on time: Five minutes, 59 seconds or less. Anything over that is considered a delay. That's why you can be waiting for your 7:12 a.m. train and hear announcements at 7:17 that the train is on time despite not being there. It also keeps the "On Time Performance" (they capitalize it -- wasn't my idea) nice and high for them.
When Hurricane Sandy knocked out service and it took weeks for it to get back to normal, the Long Island Rail Road told riders to expect delays up to 15 minutes (on top of the dozens of trains canceled every day, which don't count as delayed, of course). The November OTP was said to be 91.9%. Turns out, according to Newsday, that was using the new definition of "on time," which was up to 15 minutes. (OTP was 88.1% using the old definition.)
Yes, the LIRR redefined what it meant to be on time because they warned of delays.
They might as well warn of delays of up to an hour due to future "track conditions" an get that OTP closer to perfect.
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